Reviews
Yelp Reviews
Bob H.
2017-07-07 15:48:47
Super! He came out and advised that our old system was not going to work well long term. First thing that a homeowner thinks is here we go again I am...
Paul D.
2017-11-06 19:49:48
We were desperately looking for someone to help after our garage door would not open automatically or manually. John promised to come the very next morning....
kathleen e.
2017-10-06 15:52:40
Our garage door came off track late in the evening and was fixed by nine o'clock the next morning. Service was quick, affordable and we couldn't have been...
Trina R.
2017-02-18 12:32:31
Showed up at the beginning of the time range I was promised, on the same day I called for an appointment.
My garage door parts were replaced and I was...
Kenneth G.
2018-01-18 21:16:52
I had John's Garage Door replace the aging rubber seal on the bottom of two garage doors. He arrived on time, did a great job and his fees were reasonable....
Google Reviews
Cynthia McCafferty
21:40 13 Sep 17
Great experience! John arrived promptly and provided excellent service. He fixed only what was necessary, but offered options if I wanted more. He work quickly and made sure everything worked properly before he left. He was easy to communicate with and the price was reasonable.
william macaulay
18:36 25 Sep 17
Today I had John out to my house to repair my Garage Door that my Wife and Daughter have both hit.. I had an appointment at 11am and John showed up 10 mins early! I loved this about John, on time is good but early is always better in my option!! BEST IN TOWN!! I will HIGHLY recommend "John's Garage Doors"
Ruven Barkan
21:33 15 Sep 17
Same day service. Friendly, efficient and trust-worthy. Nice to have a working garage so quickly.
Finn Jake
17:59 27 Jul 17
A+. Came quickly, fixed it for what he quoted and it was evident he knew what he was doing. Honest and affordable. What else can you ask for?
Debra Hiatt
21:12 19 Aug 17
Great prices, showed up fast and finished job quickly and professionally. Why would you want to pay larger company more money with chance of getting some new hire. John has 30+ years experience.
Dawn Majalca
04:26 10 Dec 17
Great prompt service! Very honest and will give you the options that are available along with a personal recommendation. Definitely will be referring work His way.
Richard Abisla
15:13 08 Dec 17
I called John and he answered promptly, told me exactly how to resolve my problem and actually turned down a site visit. John's Garage Door is an old school, ' you come first ' company. A rare find.
Charles Weisel
18:28 06 Feb 18
I had one of the big companies come out to repair my garage door opener. The belt was hanging out of the channel. I told them the brand name when I made the appointment and when they arrived, they said that they could not repair that brand, only replace. They pointed out a "frayed" cable and gave me an estimate of over $1k to replace the motor assembly. $1200 if I wanted wi-fi. I thought the estimate was a bit high so I declined. Enough about them though, lets talk about John. He arrived early for his appointment and replaced the opener with the same product that the other guys had bid for LESS THAN HALF the price. Oh, and the cable was $20 to replace, not $200. And, get this, I got the wi-fi "option" too. John was extremely professional, knew his stuff and was done and gone in about an hour. The new lift works perfectly. Call John for garage door repairs. You won't be disappointed
Joseph Embacher
18:38 12 Feb 18
Great service. John installed our opener quickly and was friendly as well.
Allen E
03:48 11 Apr 18
John was amazing he did incredible work. I thought my door was done for, I figured I'd be paying thousands of dollars to get it fixed. But John saved me a ton of time,heartache, and money. He was out to my house early and ready to fix it the same day just incredible. I've already recommended him to my neighbors and will continue with my friends and family.
Jentry Mitchell
02:27 26 Apr 18
PROFESSIONAL SERVICE & COMMUNICATION // HIGH QUALITY WORK & EQUIPMENT
A STRAIGHTFORWARD APPROACH
Recently my 14 Year Old builder grade Garage Door opener failed catastrophically. I researched replacement options at the normal retail locations (Home Depot, Lowes, Costco) and was not impressed with their offerings or pricing to wholly replace my Garage Door System. I had a number of uncomfortable calls with pushy salespeople UNTIL I found John. I was referred by a neighbor to John, and quickly noticed his many positive reviews on Google of both his service and the equipment he provides.
John removed and replaced both my Garage Door opener, My Garage Door Chain and Rail assembly, and my Garage Door Springs / Torsion system. He provided a highly rated Liftmaster 8365W-267 opener / and Liftmaster G1707 Chain and Rail assembly. He provided a high quality Torsion/Spring system. He provided all of the Bracketing / Framing / Fasteners necessary to for the Installation / Repair.
Unlike the retail stores, after I described in detail my needs John was able to give me an accurate and detailed estimate over the phone which he confirmed promptly when arriving to perform the Work. John’s pricing was competitive and fair, I feel I saved money and got a higher quality Product/Installation than the other options I solicited.
John texted me as he was en-route to my home, and arrived promptly at the agreed time to perform the Work. John’s availability to perform the work was much faster than the retail options I solicited.
John came prepared with all of the tools and parts needed to perform a quality installation and repair, including elements of the Work I had not anticipated.
Overall I was impressed with John’s professionalism, his straightforward approach, and his high quality Work and equipment.
I will recommend John to my Neighbors and Friends for their Garage Door needs.
Rod Graupmann
20:46 20 Jun 18
What prompt service, very courteous, reasonably priced, he was great. Highly recommend.
Lindsay Errett-Cohen
00:01 28 Jun 18
I am not someone who usually writes reviews, but my experience using John and his service was so great I felt it was worth my time to write this. He was on time, professional, knowledgeable, trustworthy, and meticulous about making sure things were done correctly. Another estimate I got was 2x as much and included a second service we didn’t actually need. His prices were very fair and he didn’t try to up-sell me anything I didn’t need. I will be sure to utilize John’s services, if needed and have passed his info along to friends. If you’re in need of anything to do with a garage he is the man to call!
Elle Plum
23:20 07 Jul 18
Highly highly recommend! John was fast, efficient, friendly, and saved us $400! Our spring broke trapping our car in our garage. I had a large company come out to give us a quote (they wouldn't over the phone). Big mistake! We waited several hours and the repairman tried to upsell a complete rebuild telling us it was necessary. Their quote was insane! I called John and he quoted me over the phone 1/3 of the price. He was at our house in 10 minutes. Yes, 10 minutes, on a Saturday! He also did not try and upsell unnecessary parts. In fact, when asked about the particular parts, he said he would replace them if we wanted but it wasn't necessary. I appreciated his honesty.
Thank you again John. You will always be our first call for any garage door needs. We will be sure to pass your business card along to friends and family.
scott balsiger
20:36 28 Jul 18
Fast service and fair price! I highly recommend John to anyone who needs garage door service AAA+++!!!
Vicky DiNicola
23:23 05 Sep 18
I was overwhelmed with the responsiveness of this team! We got up this morning and learned we couldn't open the garage door. Both cars were inside the garage! I called my home warranty plan and they said they couldn't send someone out until the following Monday (its Wednesday!). Then they told me there would be there would be an extra service charge if they sent someone out today. Plus they told me they couldn't fix it if it was a problem with the springs or anything to do with the assembly so what was the point of that service call (and expense) I wonder. Totally worthless! So I canceled the vendor associated with my home warranty company and called John's Garage Doors and they said "sure they would be there in 45 minutes!" Not only were they here on time but they gave us very reasonable prices and rebuilt our entire assembly (25 years old and boy did it need it!) plus replaced the corroded rubber gasket on the bottom of the door and fixed the light in the garage door opener that wouldn't stay on. The garage door is now smoother and quieter and they were real pleasure to work with. Very professional and reasonable prices. Can't say enough about their responsiveness and professionalism! Highly recommend this company for any and all garage door problems!
Kelly dawn Petkau
17:37 21 Sep 18
First time I used John. Excellent service! I called him he was here in an hour with his grandson. I had a broken spring and the door needed new cables and rollers. They had the job done in less than an hour. Very reasonably priced. Couldn't expect any better. Thank you fellows.
Tracy Roberts
19:18 05 Oct 18
Went to head out to work this morning and my garage door wouldn't open all the way, turns out the tension spring broke. Contacted John after receiving his information from our landlord, and he was able to come over shortly afterwards and get a new sping on the door quickly and affordably. Highly recommend calling John for any garage door needs
Krista Garner
20:43 17 Oct 18
Our spring broke and we also needed to replace our opener. After calling around and getting prices we called John. John was here in under an hour and finished in under an hour. John's prices were significantly better than any of the others!!!! I'll be telling all my neighbors and friends to call John's Garage Doors!!!!
Melodie Birch
18:28 13 Dec 18
This is the second time I have used John's Garage Doors. I am very pleased with the response time, work done and customer service. John is very personable, upbeat and a pleasure to talk to.
The first time John came out I have a double garage door that would start going down and them go back up. After examining it he determined the eyes were not placed correctly and the door was slightly out of adjustment. The previous garage door company had said they could find nothing wrong. John made the repairs and I have not had one issue in the last year.
This time I called John because my single garage door no longer operated. He knew immediately it needed to be replaced, less that an hour later I had a new motor and all is working great.
John explained the operation of the new motor, ask if I have any questions and said if I had any issues to let me know.
I find it hard to find great people like John, I will use John for all my garage door needs and refer him to anyone that garage door issues.
Pat Langley
15:48 14 Dec 18
John does a great job at reasonable prices. He arrives on time, explains the work to be done, & the cost. He is my go to for my home & for rental houses. Excellent work & reliability. I recommend him to friends without reserve.
William Ball
17:28 14 Dec 18
We have been very pleased with the service we've received from John. Another company had told us that we needed to replace our door and springs which would have been expensive. John had a different opinion about what needed to be fixed and it cost us much less. The door is still working well 6 months later. Recently we called him on another issue that turned out to be not serious and he didn't charge us for the service call. Great guy!
Nick Baxter
16:41 12 Jan 19
John was great!! He arrived early and was also very knowledgeable. Gave me options that would work for my budget and he got it done fast. I will definitely be referring my neighbors and friends!!
Nick Aman
15:41 16 Jan 19
Honestly, the best service I've received from a business since moving to Arizona (Oro Valley) in 2005. John was at our door within 30 minutes of our call and finished all necessary repairs within an hour of arrival, which in our case consisted of replacing a busted spring. Furthermore, John at no point attempted to up-sell us during his service call. It may be worth noting, the two previous companies to make service calls are both at of business.
Chris C
03:04 26 Jan 19
John is amazing - highly recommended. I recently called him on a Sunday afternoon and he was at my home repairing my off-track garage door within 30 minutes. He has proven honest, his prices are more than reasonable and he truly cares about taking care of his customers. His is the only number I will call for my garage door needs.
Eileen McLeod
20:16 06 Feb 19
John's garage door repair was quite possibly the best home repair experience we've ever had. He was available and arrived within an hour of the call (and for a broken garage door with the car inside that was amazingly helpful!) he was extremely pleasant, professional and did a great job with the repair. Very highly recommended!!!
Aaron Varner
15:13 04 Feb 19
I couldn't be more happy with my experience with Johns Garage Door Repair. They were polite, professional, and extremely knowledgable. It was obvious that they are in the business because they are passionate about what they do and not because they were trying to make a dollar off of me. The value for the repair I received was great. I highly recommend them!
Peter H
01:09 09 Feb 19
John...THANK YOU! - John exceeded every expectation I had when deciding who to choose for my emergency garage repair. John provided me with multiple options in my best interest before coming out to fulfil my repair. After just speaking with him over the phone, I immediately knew I wanted him for the job. It was the best decision I made for any home repair I needed done. Thank you so much for your kindness, politeness, and utmost professionalism. **Highly recommended!!**
Ryan Klems
00:25 15 Feb 19
Heard a giant bang just as my wife was leaving, went out to the garage to investigate and saw that one of the springs had snapped in two. I called John and he fit me in right away to come out and replace my springs. He also noticed that the cables were fraying and replaced those as well so I don't have another problem down the line. Prompt courteous and professional service, it just doesn't get any better than this!
Lucas B
00:57 26 Mar 19
John is great. Responsive, trustworthy and does great work. He replaced our garage door opener. And even came back to adjust some other previous issues for us. The entire process was made very easy. I highly recommend.
Andrew Ford
18:15 04 Apr 19
Shortly after contacting John he arrived and had my garage door working correctly again within minutes. His pricing is more than fair and less than other top rated companies I contacted. John is the kind of small business owner deserving of support from our community over larger operators.
Susan Anderson
22:53 09 Apr 19
Johns garage door specialists are wonderful! If you want it done right don’t go anywhere else. Such great service and the nicest people ever!! Five stars from me. Thank you for helping me make my garage door work!!!!! You are awesome.
Tina Locklear
19:34 13 Apr 19
John is outstanding! I backed into the frame of my garage and bent it. John showed up within 10 minutes with the piece and quickly replaced it. He was efficient and professional and I highly recommend his business! Thank you so much John.
Tim May
21:32 14 Apr 19
Had a broken torsion spring and John was at my house 30 minutes after I called and had my garage door repaired shortly after that. He even spent the time to make adjustments to my door to help keep it in working order and explained to me what to look for when it is out of alignment. Excellent service and pricing! Highly recommend!
Luis Laguna
17:44 22 May 19
John showed up within 30 minutes of making contact with him, he has great prices compared to others in town. He replaced my tension spring and got my door up and running very fast. Afterwards he explained everything to me and was on his way. I highly recommend his services.
robert case
02:10 15 Jun 19
John's garage door repair is the BEST. had a spring break.( he may not be the biggest in town, but he is the best) called around an no one could get to it till Tuesday. John was here in an hour. knows what he is doing and does it quick and right the first time. friendly, polite. has good work ethic, cleans up everything an takes it with him. fair prices.I will tell all my friends about him. its nice to see their are still professionals out there.
Thanks a lot John.
PATTY EVANS
15:50 30 Jul 19
John answered my call himself, arrived right on time and was very knowledgable. He was honest and didn’t try to sell me more than what I needed. Charged a very fair price and I will certainly call him again if I need work on my garage door.
Lindsey Taylor
17:53 31 Jul 19
John is a man of integrity. I really appreciate his honest evaluation of our garage doors.
Brett Steele
14:36 05 Aug 19
I called John on a Saturday morning (after I couldn’t find anyone else open or available within the next few days). He picked up immediately and told me he could be there within the next hour or so. He called when he was on his way. He looked at the motor for all of 5 seconds, gave me my options, and had it fixed in 15 minutes. John is the real deal.
Steve McAllister
17:47 30 Aug 19
Excellent service at a fair price.
I would not consider going anywhere else for my garage door needs.
Our 40+ year old door is running better than when new.
Kayli At Home
16:00 03 Sep 19
We were recommended Tucson John’s and I am so so so glad we went with them. Honest, truthful and even arrived earlier than the quote time. The prices did not cost us an arm and a leg and I can honestly say we now have a go to garage door repair company!
Dana Broadhead
17:20 18 Nov 19
John was very nice and thorough. He came and checked a few things out and gave me options and quotes. If we ever need any mojor repairs done we will definitely be calling him to come do the job!
Sally Ridenour
15:33 15 Jan 20
John was prompt, efficient and a pleasure to work with. He diagnosed the issue quickly and had the door fixed within 30 minutes! I would definitely recommend using John and will add him to my contacts for future issues.